Call Centr Head (Noida) Noida Campus
India

• The person will manage the team involved incoming and outgoing calls. Generating leads for various campuses and managing the database. • Managing centralized Shared Service call centre set up which will have counsellors handling incoming and outgoing leads for admissions. • Taking exit interviews of parents of withdrawal cases and conducting surveys with parents. • Taking escalation calls; managing difficult customers and mentoring the team to deal with incidents. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. • Maintains professional and operational knowledge by tracking emerging trends in call center operations management. • Accomplishes organization goals by accepting ownership for accomplishing new and different requests. • Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Must have: • Broad knowledge of the education industry and capability to build entire operation of shared call centre. • 12-15 years of experience at managing sales function in call centre with proven ability to manage call centre. • Graduate (Required) + MBA (not mandatory)

View Details | Apply Now | Posted Date:19 Nov 2020

Journalist (Noida) Noida Campus
India

• Writing articles for Newspapers, newsletters, event write ups, GSN articles, informative mails, press releases, event invites, brochures, global magazine. • Proof reading of content for in-house website, magazines and flyers. • Coordination with vendors for regular coverages of school activities. • Writing content as per Print platforms, including website. • Content development for occasional blogs for the website and for global announcements and emailers sent in the name of top management. • Responsible for curating content, designing, and proof reading. Must have: • Graduate, preferably in English. • Good knowledge of education sector. • At least 4-5 years of experience in writing and managing content for Newspapers. • The candidate should be a strategic thinker and an expert content producer.

View Details | Apply Now | Posted Date:19 Nov 2020

Admission Counsellor (Noida) Noida Campus
India

• Attending the admissions inquiries for school, following up with them weekly. • Attending the walk-ins convincing and counselling the parents about various issues related to admissions. • Updating and maintaining the registrations and admission records. • Finalizing the admissions with the Head of the school. • Coordinating with the different departments for hassle free admission process • Generating daily reports regarding the inquiry to admission conversion ratio.

View Details | Apply Now | Posted Date:17 Nov 2020

School Nurse (Surat) Surat Campus
India

Conduct regular medical check-ups for all students Assist with daily minor injuries of the students Provide advice on childhood illnesses, vaccination programmes and medical services available Management and control of infectious diseases Maintain updated medical records and file accident reports Ensure sufficient medication/ first aid kit in the Sick Bay Maintain a good and clean environment for the Sick Bay Establish clear steps to be taken in the event of an accident requiring emergency or external medical attention, and take charge of the process

View Details | Apply Now | Posted Date:12 Nov 2020

TGT SST - 6 to 10 - Ahmedabad (Ahmedabad) Ahmedabad Campus
India

• Responsible for teaching Social Studies (SST) subject to students from Grades 6 to 10 • Develop lesson plans in line with curriculum objectives • Present lessons that cater to the needs of the whole ability range within the class • Running of After School activities • Timely correction and marking of assignment work carried out by the students in class and elsewhere. • Assessing, recording and reporting on the development and progress of students. • Communicating, consulting and providing feedback to the parents of students during PTM or as and when the requirement / need arises. • Ensure the classroom environment meets standards for safety and cleanliness

View Details | Apply Now | Posted Date:12 Nov 2020

Project Associate - Intern (Marcom) (Noida) Noida Campus
India

a) Manage Multiple Projects on day to day basis relating to ( Digital Marketing, Technology Development, Strategic Operations) b) Ensure Implemented SOP s are meticulously practiced c) Conduct meetings with Internal Teams, External Corporates and align Project Goals, KPI s d) Monitor KPI s and raise red flags to Project Owner on a weekly / fortnightly and Monthly basis e) Implement Strategies/ SOP laid out by Project Owner, Mitigate Friction, Adaptation issues and Change Management f) Identify and Onboard Vendor partners towards Technology, Marketing etc based on Project Scope g) Draft Scope of Work, Contracts, Agreements alongside Project Owner h) Identify and Predict , Roadblocks in KPI s - Propose solutions to Project Owner Desired Candidate Profile a) Should have the ability to concurrently execute multiple projects b) Should have keen interest in Project related to Technology, Marketing , Marketing Automation, Strategic Ops c) Should have basic understanding / comprehension of Marketing, Technology d) Strong Communication Skills ; Should be able to Communicate to key stakeholders on Project Status, KPI s e) Handle Friction, Change Management with External Corporates, Internal Teams in adaptation of Projects etc f) Strong acumen in identifying bottlenecks and arrive with Solutions to mitigate process/ project failure g) Should be hands on person , ready to do ground work irrespective of the type of tasks allocated Roles and Responsibilities

View Details | Apply Now | Posted Date:11 Nov 2020

Admission Counsellor (Malaysia) Malaysia Campus
Malaysia

• Attending the admissions inquiries for school, following up with them weekly. • Attending the walk-ins convincing and counselling the parents about various issues related to admissions. • Updating and maintaining the registrations and admission records. • Finalizing the admissions with the Head of the school. • Coordinating with the different departments for hassle free admission process • Generating daily reports regarding the inquiry to admission conversion ratio.

View Details | Apply Now | Posted Date:04 Nov 2020

Senior Executive- Performance Marketing (PG-SmartCampus) PG-SmartCampus Campus
Singapore

Responsibilities • Setup new campaigns from scratch, including tag management and landing page optimization • Conduct keywords, competitors, and industries research • Analyse revenue, campaign performance, click and conversion rates, ROI, and daily ad spend • Be heavily involved in SEO implementation projects. • Optimise accounts on a daily basis to improve campaign performance to drive KPI success and account growth. • Monitor, analyse and report performance results on a daily, weekly, or monthly basis (as determined by the Digital marketing team and stakeholders requirements). • Contribute to design and develop new customers acquisition and engagement campaigns. • Work with content, SEO and web developers to develop ideal paid search & paid social campaigns to achieve the KPIs. • Develop and implement test strategies, including but not limited to: bidding, copy, positioning etc.). • Write paid search ad copy, monitor competitors, and evaluate query traffic, keyword research, and day-to-day account maintenance. • Work closely with sub-teams within marketing and communications department to develop fully integrated campaigns. • Engage key external partners (e.g. Google, Facebook, SEO consultant/account managers) regularly for feedback on account set-ups, best practices, explore betas, synchronise efforts. • Track and report budgets and expenditure. • Effectively manage day-to-day operations and stay abreast of new trends. Requirements: • Possesses a recognised Bachelor’s degree, preferably in Marketing. • At least 3 years’ of hands-on experience in using Google Adwords, Facebook Business Manager for small to large scale clients with expert knowledge of SEM and Paid social. • Education industry experience will be a plus. • Working knowledge of Adobe Media Optimiser, Adobe Analytics, Search 360, and any/other Facebook Marketing Partner (FMP) is a plus. • Strong understanding and working knowledge of the digital landscape including but not limited to: programmatic buying, video, display, search, social, programmatic and marketing analytics. • Analytical individual with a clear technical mindset and experience working with various data sets. • Ability to review and analyse performance and identify and report deviations and suggest solutions. • Driven, proactive and detail-oriented individual with proven technical and analytical aptitude, with a curiosity for testing and innovation. • Proficient in Microsoft Excel • Strong copywriting and communication skills • You are a team-player

View Details | Apply Now | Posted Date:03 Nov 2020

Assistant Manager / Deputy Manager- HR (PG-SmartCampus) PG-SmartCampus Campus
Singapore

The role would entail leading the complete HR function for the Firm s Singapore Operations (300 - 500 employees) and leading a team of 2 to 3 resources. Job responsibilities will include the below but not limit to – • Organizational development- Be able to strategize the employee development program and implement various HR interventions. Align the workforce to the various organizational objectives and goals. • Building & maintaining Employee Relations- Build effective relations with Employees and Management and manage the ongoing change within the organization. Provide guidance to leadership on managing people issues effectively. • HR Processes/ Employee Data / Payroll/ Labour compliances/ Provident Fund etc- Have strong understanding and hold over processes, data, payroll, and all local compliances. Oversee the entire payroll process. Responsible for ensuring compliance with all local regulations with reference to labour laws. Manage HR data (Leaves, attendance, payroll, performance management etc) in an automated environment. Managing onboarding, induction and full and final settlement. • Performance Management - Complete Goal setting for entire geo comprising 300-500 employees. Responsible for conducting midterm reviews and the annual performance management cycle. Effective in setting the development goals and tracking employee progress. Introduce training interventions vis-à-vis employee development goals. • Learning Management- Planning the training calendar for the year. Focus academic and soft skill development. Work extensively with remote teams to execute the training calendar. • Recruitment- Work with the Talent Acquisition team as and when required. • Responsible for conducting Ministry of Manpower related activities. • Responsible for audit and compliance activities. • Executing tasks related to authorities such as Edutrust. • Preparing the Training calendars. • Preparing the Monthly MIS • Managing stakeholder discussions and expectations Requirements: • Managed HR for an organization of around 500 employees at a managerial level and being responsible for all HR functions. • Knowledge and experience of Ministry of Manpower regulations. Must keep abreast of latest developments and trends in manpower laws in Singapore. • Broad knowledge of education industry and market best practices, knowledge of regional talent market and recruiting channels. • 7+ yrs of experience at managing HR or majority HR sub functions in an organization.

View Details | Apply Now | Posted Date:03 Nov 2020

IBDp English (Tokyo) Tokyo Campus
Japan

Location: Tokyo, Higashi Kasai campus Open Positions for below subject teachers: 1. English Language & Literature HL&SL/ English Literature (HL& SL) & Career Counsellor Qualification Completed Masters in the desired Subject. Should have (international) Teaching Qualification / Certificate that qualifies for accreditation according to IB educational system OR Cambridge Curriculum. Successful teaching experience of 4-5 years in the desired subject in IBDP OR IGCSE is required. Computer literacy, is required to work on software. Fluent English Level: reading, writing, speaking; a professional command of the English language. Job Description Subject knowledge and methodological competence: Demonstrating the necessary subject knowledge and methodological strategies to effectively educate students. Assist in managing curriculum and study courses for the students’ development. Providing students with structure and support in a safe learning environment to enable them to develop socially, emotionally and morally. Introduce new study patterns among the students to develop their interest and do regular studies. Give practical analysis of the courses to create interest Organizational: Creating a well-organized, orderly and task-oriented learning environment. Access students’ progress and reported to the principal about them. Conduct assessment tests to evaluate students’ progress Collaboration with students & colleagues: Making a professional contribution to a good pedagogic and encouraging climate. Develop in students critical and creative thinking skills to analyze and take responsible action on complex problems. Encourage students to act with integrity and honesty, with a strong sense of fairness and justice, and with respect for the dignity and rights of people everywhere Interpersonal: Creating an atmosphere of trust by dealing with students in a positive and open way. Ensuring good communication and coordination with parents and others involved in the education and development of the students. To enable students understand their strengths and weaknesses in order to support our learning and personal development. Reflection and development: Reflecting regularly on the development of personal and professional capabilities and communicating to the Coordinator & Principal.

View Details | Apply Now | Posted Date:02 Nov 2020